Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-battery-management-repair.dentrepair-talk.com (henceforth referred to as “Mercedes Battery Management Repair” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in alignment with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to, our website, applications, services, and products offered under the Mercedes Battery Management Repair brand. It is important to note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, which govern how they collect and utilize your personal data.

Processing Activities

This policy governs the privacy practices related to:

  1. Your use of our applications and services as an authorized user.
  2. Visiting websites linked to this Privacy Policy.
  3. Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data, categorized as follows:

  • Account Information: Details required to create and manage your user account on our platforms.
  • Payment Information: Transaction details when you make purchases from us, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Data related to your financial status, income levels, or investment preferences (if provided).
  • Purchase Information: Records of products or services purchased, including quantities, order dates, and delivery information.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for the purpose of providing personalized services.
  • Location Data: Geolocation data to offer location-based services and tailor content to your region.
  • Feedback: Comments, reviews, or ratings you provide to enhance our products and services.
  • Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with ours.
  • Product Information: Details about the products you interact with on our platform.

We collect this data through various methods: user input forms, online interactions, automated tracking technologies (like cookies), and information provided by third parties who collaborate with us.

Cookies

We utilize cookies to enhance your experience on our websites and for analytics purposes. Cookies are small text files stored on your device that serve different functions. Here’s a breakdown:

  • Strictly Necessary Cookies: Essential for navigating our sites and providing basic functionality.
  • Preference Cookies: Remember user preferences, language settings, and custom content choices.
  • Analytics Cookies: Collect data about website usage to improve our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

The duration for which we retain personal data is determined by legal requirements and the purpose of collection. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust organizational and technical safeguards to secure your personal data. These include:

  • Encryption of data at rest and in transit to prevent unauthorized access.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to our security protocols.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we comply with all applicable laws regarding child data privacy.

Your Rights

Depending on your jurisdiction, you have specific rights concerning your personal data:

  • Access: The right to request access to and receive information about the data we hold about you.
  • Rectification: Ability to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Request for deletion of your data in certain circumstances.
  • Restriction: Limitation on how we process your data while we verify or dispute the accuracy of the information.
  • Portability: Right to receive a copy of your data in a commonly used and machine-readable format, and to transfer it to another controller.
  • Objection: Ability to object to processing activities based on legitimate interests or for direct marketing purposes.
  • Non-Discrimination: Right to be free from discriminatory decisions based solely on personal data.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes that may affect you.

Contact Information

For any inquiries related to privacy, data requests (including unsubscribe), or if you have questions about our data practices, please contact us: